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Lucia's Trattoria
Cards + monthly report · Next report October 1, 2026 · Signed in as Lucia Romano
Card taps this month
214
up 38% vs July
New reviews
87
+46 vs July
Average rating
4.6
+0.2 vs July
Reviews awaiting reply
3
drafts ready below
This month's report
ReadyAugust 2026
Best review month on record. Guests are talking about the new patio and the tiramisu, and three servers are getting named praise. Two fixable issues are costing you stars: weekend wait-time communication and the noise level in the back room.
Card taps by week
41% of taps became a posted review. Taps count on your short link tblnt.com/r/lucias.
Reviews awaiting your reply
- 2-star · 3 days ago
“Told 20 min, seated after 45. Food was great but we were hangry by then.”
You are right, and I am sorry. We under-quoted your wait on Saturday and that is on us. We have changed how the host stand quotes weekend waits and now text guests when the table is ready. I would love to have you back. Please ask for Lucia and I will seat you myself. - 3-star · 6 days ago
“Loved the food, could not hear my husband.”
Thank you for the kind words about the food, and I hear you on the back room. We are adding acoustic panels there this fall. Next time, ask for the main room or the patio and we will make sure you get it. - 5-star · 1 day ago
“Ask for the patio. Trust me.”
Thank you. The patio is our favorite spot too. See you under the lights again soon.
Your cards
- In service
- 12
- Replaced this month
- 2
- Free replacements left
- 8
- Reported lost
- 1
Request replacement cards
of 10 free this month
Where your cards point
Connected to Lucia's Trattoria
https://search.google.com/local/writereview?placeid=ChIJ...Ew
Every card and QR code goes through tblnt.com/r/lucias. If your listing ever changes, we re-point it and the cards keep working.